Job Satisfaction and Employee’s Commitment to the Performance: Case Study of Angkasa Pura I Juanda International Airport
DOI:
https://doi.org/10.56070/ibmaj.v1i4.25Keywords:
Commitment, Employee Performance, Job SatisfactionAbstract
This study examined the effect of employee’s job satisfaction, employee’s commitment to the employee’s performance at PT. (Persero) Angkasa Pura I Juanda International Airport. The population consisted of 78 employees as a respondent and using a survey research method with proportional cluster random sampling as a technique to choose the sample size, also simple random sampling to choose the respondent, and using the path analysis tests the hypothesis. The result showed that employee’s job satisfaction has a direct significant and indirectly significant effect on performance through employee’s commitment. Also, an employee’s commitment has a significant direct effect on an employee’s performance.
Downloads
References
Agu, O. L. (2015). Work Engagement, Organizational Commitment, Self Efficacy and Organizational Growth : A Literature Review. Information Impact: Journal of Information and Knowledge Management, 6(1), 14-29.
Bhatti, K. K., & Qureshi, T. M. (2007). Impact Of Employee Participation On Job Satisfaction, Employee Commitment And Employee Productivity. International Review of Business Research Papers, 3(2), 54-68.
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311. https://doi.org/10.1037/h0055617
Chinomona, R., & Dhurup, M. (2014). The Influence of the Quality of Working Life on Employee Job Satisfaction, Job Commitment and Tenure Intention in the SME Sector in Zimbabwe. South African Journal of Economic and Management Sciences, 17(4), 363-378.
Dalkrani, M., & Dimitriadis, E. (2019). The effect of job satisfaction on employee commitment. International Journal of Business and Economic Sciences Applied Research (IJBESAR), 11(3), 16-23. https://doi.org/10.25103/ijbesar.113.02
Dugguh, S. I., & Ayaga, D. (2014). Job satisfaction theories: Traceability to employee performance in organizations. IOSR Journal of Business and Management, 16(5), 11-18.
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001
Eliyana, A., Yusuf, R. M., & Prabowo, K. (2012). The Influence of Employees’ Job Satisfaction Factors on Organizational Commitment. Jurnal Manajemen Teori dan Terapan, 5(2), 84-90.
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.
Kotler, P., & Keller, K. (2012). Manajemen Pemasaran. Alfabeta.
Luthans, F. (2011). Organizational Behavior An Evidence-Based Approach (12 ed.). McGraw-Hill.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551. https://doi.org/10.1037/0021-9010.78.4.538
Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance: It’s the nature of the commitment that counts. Journal of Applied Psychology, 74(1), 152-156. https://doi.org/10.1037/0021-9010.74.1.152
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247. https://doi.org/10.1016/0001-8791(79)90072-1
Mwesigwa, R., Tusiime, I., & Ssekiziyivu, B. (2020). Leadership styles, job satisfaction and organizational commitment among academic staff in public universities. Journal of Management Development, 39(2), 253-268. https://doi.org/10.1108/jmd-02-2018-0055
Ngoc Su, D., Luc Tra, D., Thi Huynh, H. M., Nguyen, H. H. T., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam. Current Issues in Tourism, 24(22), 3189-3205. https://doi.org/10.1080/13683500.2020.1863930
Omar, M. S., Rafie, N., & Ahmad Selo, S. (2020). Job Satisfaction Influence Job Performance among Polytechnic Employees. International Journal of Modern Trends in Social Sciences, 3(14), 39-46. https://doi.org/10.35631/ijmtss.314003
Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of Applied Psychology, 77(6), 963-974. https://doi.org/10.1037/0021-9010.77.6.963
Pepple, D. G., Akinsowon, P., & Oyelere, M. (2021). Employee Commitment and Turnover Intention: Perspectives from the Nigerian Public Sector. Public Organization Review, 1-19. https://doi.org/10.1007/s11115-021-00577-7
Rezfajri, M., & Suhermin. (2022). Analysis Of Service Quality And Customer Satisfaction Using Customer Satisfaction Index And Importance-Performance Analysis Methods In PT. Angkasa Pura II, Branch Sultan Syarif Kasim II Airport, Pekanbaru. Proceeding 2nd International Conference on Business & Social Sciences (ICOBUSS), Surabaya.
Sulistyan, R. B. (2017). Contribution Of Leadership And Environmental Work In Improving Employee Motivation. Jurnal Ilmu Manajemen Advantage, 1(2), 166-177. https://doi.org/10.30741/adv.v1i2.196
Sulistyan, R. B., Ermawati, E., & Ariyono, K. Y. (2019). Manajemen Retensi dalam Upaya Mempertahankan Karyawan melalui Dorongan Kepuasan dan Komitmen. Wiga : Jurnal Penelitian Ilmu Ekonomi, 9(2), 87-98. https://doi.org/10.30741/wiga.v9i2.464
Sulistyan, R. B., Ermawati, E., Hidayat, Z., Lukiana, N., & Kasno. (2019). Retention Management as an Effort to Overcome the Intention of Account Officers to Stop the Company. Journal of Advanced Research in Dynamical and Control Systems, 11(12), 17-25. https://doi.org/10.5373/jardcs/v11i12/20193207
Sulistyan, R. B., Ermawati, E., & Yunus, K. (2019). Retention Management Approaches for Encouraging Satisfaction and Commitment to Retaining Employees. Progress Conference, 2(2), 33-43.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Marsudi Lestariningsih
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.